Petaling Jaya Apartment Complex Guide
Menu

9 Bukit Utama Condominium

Updated 2026-07-19 · 1,793 reviewed · 151 listed · Scored from 393 Google reviews · How we rank ›

4.3(393) 70 composite score See reviews on Google ✓ Google-verified
Security & Gated CommunityCondominiums
9 Bukit Utama Condominium
Services
Security & Gated Community, Condominiums
Reviews
393

What recent reviews say

9 Bukit Utama appeals to those valuing space and amenities. The condo draws praise for its greenery, unit size, and parts of its facility upkeep. However, recent renters report serious friction with developer-controlled utilities: electricity accounts went unopened for five months, water bills took four months to issue, and management ignored repeated payment requests. Noise complaints and inconsistent security standards in block B are also concerns. The property's older sections show wear.

Praised for
  • spacious units and layout
  • well-maintained facilities and grounds
  • green amenities and landscaping
  • convenient Bandar Utama location
  • security staff professionalism
Watch-outs
  • noise levels in units
  • poor security standards in some blocks
  • utility bill management delays and errors
  • facility wear and cleanliness issues in older areas
  • unresponsive management on billing matters
responsive-managementpoor-maintenanceclean-common-areasnoisy-neighborsgood-securitywell-maintained-facilities
Best for: Buyers seeking spacious units with good facilities in an established location.
Think twice if: Renters should know developer handles utility accounts and billing; recent complaints include months-long delays on electricity and water account setup.

Strengths

  • large units and green common spaces
  • good facility amenities overall
  • established Bandar Utama location

Worth knowing

  • Developer controls utility bills and account setup for rentals
  • Water bill issued by Air Selangor after four-month delay reported
  • Electricity account took five months to open; late fees charged despite developer delay
  • Three-month rent deposit required for rentals
  • Block B security services flagged in complaints
  • Mezzanine floor features landscaped green areas
  • Exterior repainted in recent months

What reviews say by service

Condominiums
Large, spacious units praised, but aging areas show leaks and dirt; billing delays frustrate renters.
Security & Gated Community
Block B security criticized for poor manners; other security staff noted as helpful by tenants.

How it compares

  • Rated 4.3 against a 4.08 average across the 132 condominiums businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 52
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
238
4
74
3
50
2
12
1
19

Common questions

Do I need to pay a deposit to rent here?
Yes, renters are required to pay a three-month rent deposit.
Who handles utility bills for rental units?
The developer (9BU) controls utility accounts and billing for rentals, handling water and electricity setup.

Similar apartment complexes nearby

Pelangi Damansara Condominium G-K
65

Pelangi Damansara Condominium G-K

4.1(183)✓ Google-verified

Residents and visitors consistently praise the peaceful, clean environment and proximity to MRT Mutiara Damansara. Guards are courteous, staff deliver parcels to units, and amenities like the swimming pool are well kept. Main friction points centre on visitor parking being distant and poorly positioned near the refuse area, plus steep terrain accessing block G reception.

Security & Gated CommunityCondominiums
Pelangi Sentral Damansara
55 low data

Pelangi Sentral Damansara

3.9(173)✓ Google-verified

Residents report mixed experiences with parking and security gate management. Some visitors received fair treatment and clear rates, while others faced unclear pricing and aggressive clamping without warning.

Flats & Low-Cost HousingCondominiums

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-19