Is there a charge to enter the building as a visitor?

Yes, visitors pay RM2 per entry and must register at the guardhouse. Parking is restricted to Block 3 in the red box area, though this rule is not always communicated clearly upon arrival.

What should I know about parking and clamping?

Vehicles parked outside designated visitor areas (Block 3, red box) may be clamped. Clamping fees are charged on the spot. The management and security staff have been reported as unhelpful in resolving disputes or processing refunds promptly.

How responsive is management to maintenance issues?

Elevators are frequently broken. Complaints about pests (mosquitoes, cockroaches), water stagnation in the basement, and other maintenance issues are common. Response times are slow, and disputes over fees are rarely resolved quickly.

Lagoon Perdana Apartment

Updated 2026-07-19 · 1,793 reviewed · 151 listed · Scored from 197 Google reviews · How we rank ›

3.0(197) 50 composite score See reviews on Google ✓ Google-verified

Flats & Low-Cost HousingCondominiumsServiced Residences

Services: Flats & Low-Cost Housing, Condominiums, Serviced Residences
Reviews: 197

What recent reviews say

Reviewers are deeply split. Affirmative ratings praise affordability and basic satisfaction, but dominant one and two-star reviews paint a picture of chronic management neglect and fee-heavy operations. Security staff are repeatedly described as rude and unprofessional. Elevator breakdowns are common, pest infestations occur regularly, and entry/parking fees are imposed inconsistently with little clarity. Multiple complainants report facing fines or clamping charges without proper prior notice, and management rarely resolves disputes promptly. The building appears to operate as low-cost housing but imposes cumulative charges (RM2 per entry, parking clamps, registration) that erode cost savings.

Praised for

affordable housing option
some residents satisfied

Watch-outs

rude and unprofessional security and management staff
unexpected fees and charges (entry permits, parking clamps, registration)
broken elevators and poor maintenance
pest issues (mosquitoes, cockroaches)
poor management responsiveness
confusing or inconsistent rules and enforcement

unresponsive-managementpoor-maintenancenoisy-neighborselevator-problemspest-issuesoverpriced

Think twice if: Visitors and residents should verify parking rules in writing and budget for regular entry/vehicle fees; management is slow to resolve complaints.

Strengths

entry-level pricing
multiple unit types available

Worth knowing

Entry fee: RM2 per visit
Vehicle clamping charges enforced with inconsistent notice
Elevators frequently broken
Maintenance officer Raja involved in fee disputes
Visitor parking restricted to Block 3 and red box area but rule not always communicated at guardhouse
QR-based cashless payment system for entry and parcel/food deliveries

What reviews say by service

Flats & Low-Cost Housing: Affordable entry cost but hidden recurring fees (entry, parking, parcels) undermine value proposition.
Condominiums: Elevator failures, pest infestations, and inconsistent rule enforcement frustrate residents.
Serviced Residences: Management and security staff widely criticized for rudeness and unresponsiveness.

How it compares

Rated 3 against a 4.06 average across the 41 flats & low-cost housing businesses listed here.
Has more Google reviews than 68% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 0

Review volume 100

Review recency 100

Review sentiment 26

Profile completeness 75

Verification 0

Rating breakdown

Common questions

Is there a charge to enter the building as a visitor?: Yes, visitors pay RM2 per entry and must register at the guardhouse. Parking is restricted to Block 3 in the red box area, though this rule is not always communicated clearly upon arrival.
What should I know about parking and clamping?: Vehicles parked outside designated visitor areas (Block 3, red box) may be clamped. Clamping fees are charged on the spot. The management and security staff have been reported as unhelpful in resolving disputes or processing refunds promptly.
How responsive is management to maintenance issues?: Elevators are frequently broken. Complaints about pests (mosquitoes, cockroaches), water stagnation in the basement, and other maintenance issues are common. Response times are slow, and disputes over fees are rarely resolved quickly.

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