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Mossaz Suites by MyKey Global

Updated 2026-07-19 · 1,793 reviewed · 151 listed · Scored from 278 Google reviews · How we rank ›

3.6(278) 57 composite score See reviews on Google ✓ Google-verified
CondominiumsServiced Residences
Mossaz Suites by MyKey Global
Services
Condominiums, Serviced Residences
Reviews
278

What recent reviews say

Mossaz Suites attracts budget-conscious guests who find clean rooms and competitive early-bird rates, but the property struggles with noise control and housekeeping. Guests report traffic and construction noise severe enough to prevent sleep, staff reluctance to relocate rooms, and a five-night stay with no room cleaning or supplies restocked. Amenities like hairdryers fail quickly, lifts are crowded, and complaints to the desk often go unactioned.

Praised for
  • cheap rate if booked in advance
  • clean and comfortable rooms
  • good location near Hextar and Empire malls
  • one staff member (Sasha) noted as helpful
Watch-outs
  • persistent noise from traffic and construction
  • unresponsive housekeeping and maintenance
  • unhelpful front desk staff with language barriers
  • confusing building entry and facility navigation
  • inconsistent water temperature and pressure
  • very long lift wait times
value-for-moneyclean-common-areasnoisy-neighborsslow-repairsunresponsive-managementpoor-maintenancefriendly-staff
Best for: budget travellers seeking a cheap overnight stay, not extended stays or those sensitive to noise
Think twice if: you need a quiet environment, plan to stay longer than two nights, or require responsive housekeeping and maintenance

Strengths

  • competitive rates for early bookings
  • clean and well-maintained rooms
  • proximity to shopping malls

Worth knowing

  • Reception staff member Sasha praised for helpfulness
  • hairdryer failures (stops after one minute, needs extended cool-down)
  • lifts reported as crowded with long wait times and no air conditioning in lift lobbies
  • housekeeping skipped on multi-night stays; no supplies restocked or bins emptied without request
  • hot water pressure and temperature inconsistent
  • no in-room phone; guests must go to front desk to report issues
  • check-in requires RM100 cash deposit; electronic transfer not accepted
  • staff reported as having limited English proficiency

What reviews say by service

Condominiums
Spacious rooms with sticky floors and strong disinfectant smell; noise from traffic and construction prevents sleep.
Serviced Residences
Housekeeping inconsistent on multi-night stays; no cleaning or restocking reported on five-night stay despite daily cleaning claims.

How it compares

  • Rated 3.6 against a 4.08 average across the 132 condominiums businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 9
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 75
Verification 30

Rating breakdown

5
135
4
38
3
27
2
18
1
60

Common questions

How close is Mossaz Suites to shopping?
Within walking distance of Hextar Mall and near Empire Mall.
What is the check-in deposit requirement?
RM100 cash deposit required; electronic bank transfer not accepted as of recent reviews.
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Last updated 2026-07-19