PU
17 low data
Pelangi Utama Block D
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Condominiums
Pelangi Utama Residence (Block A, B, C)
Security & Gated CommunityCondominiumsServiced Residences
- Services
- Security & Gated Community, Condominiums, Serviced Residences
- Reviews
- 98
What recent reviews say
Location and location close to public transport are strong draws, and grounds are mature and well-kept. Security presence is visible and most guards are courteous. However, management repeatedly shows poor attitudes when interacting with residents and tenants, repairs take weeks or remain incomplete, and parking rules are enforced inconsistently. Lifts fail often, air-conditioning is lacking in common areas, and security protocols appear more punitive than protective.
Praised for
- convenient location near MRT and shopping
- friendly and polite guards
- well-maintained grounds and landscaping
- family-friendly access policies
- good facilities (gym, pool)
Watch-outs
- arrogant and rude management and security staff
- slow and minimal maintenance repairs
- broken lifts and faulty access cards
- parking fees and enforcement inconsistencies
- poor ventilation and stale odours
- unsafe environment due to overcrowding and unaddressed incidents
responsive-managementslow-repairsgood-securityparking-issueswell-maintained-facilitiesunresponsive-managementfriendly-staff
Best for: families seeking a centrally-located complex with established grounds and proximity to public transport.
Think twice if: you need responsive maintenance or rely on professional, courteous staff interaction; management attitudes and repair delays are persistent concerns.
Strengths
- close to MRT Bandar Utama and One Utama
- mature landscaping and grounds
- gym and swimming pool
Worth knowing
- rental agent named Sho noted for slow repairs (up to two weeks) and emotional responses to complaints
- one cleaning worker criticized for minimal work and reporting to agent
- lifts break down frequently
- access card scanning system is unreliable at guard post
- parking: visitor fee RM3 per day or RM15 monthly; only one car plate registered per lot; clamping enforcement inconsistent
- one long-term incident involving resident with mental health crisis (2022-2023) that management did not resolve
What reviews say by service
- Security & Gated Community
- guards mostly friendly but head of security shows arrogant attitude; access card and ANPR systems unreliable; parking enforcement inconsistent
- Condominiums
- well-kept grounds and landscaping but common areas lack air-conditioning; lifts break frequently; shared facilities neglected (library outdated, pool over-chlorinated)
- Serviced Residences
- maintenance slow (repairs take one to two weeks) and minimal; rental agents lack professionalism; tenant deposits not returned promptly or in full
How it compares
- Rated 4 against a 4.11 average across the 46 security & gated community businesses listed here.
- Has more Google reviews than 45% of the businesses in this directory.
How we scored this
Scoring Method Star rating 34
Review volume 87
Review recency 100
Review sentiment 46
Profile completeness 50
Verification 0
Rating breakdown
5
49
4
26
3
11
2
2
1
10
Common questions
- How far is Pelangi Utama from public transport?
- About 15 minutes walk to MRT Bandar Utama and One Utama shopping centre.
- What is the parking situation for visitors?
- Visitor motor parking is RM3 per day or RM15 per month. Residents can register only one car plate per lot; additional cars are clamped.
- Are families welcome?
- Yes. No app registration is required to invite family to visit, and the complex is described as family-friendly with nearby amenities and low security barriers to entry.
Similar apartment complexes nearby
40 low data
Pelangi Utama - Block E | condominium
4.0(4)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Condominiums
58 low data
Pangsapuri Pelangi Ara
4.2(40)
Residents appreciate the affordable rates and welcoming community atmosphere, but face recurring issues with broken lifts, dirty common areas, and chronic parking shortages. The building is ageing, and management responsiveness is inconsistent.
CondominiumsFlats & Low-Cost Housing