36 low data
BLOK B, KOMPLEKS KEDIAMAN KASTAM WPKL
4.8(5)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Condominiums
Sunway Serene
Pet-Friendly BuildingsServiced ResidencesCondominiums
- Services
- Pet-Friendly Buildings, Serviced Residences, Condominiums
- Reviews
- 176
What recent reviews say
Sunway Serene attracts residents drawn to its lakefront location and range of facilities, though many struggle with the on-site experience. The main friction points centre on management's strict rules, lifts that regularly jam or perform illogically, and security guards who are described as dismissive and favor certain parking areas over others.
Recent shift: Recent one-star reviews (last 4 days) cite escalating frustration with management rules, suggesting deterioration in resident satisfaction.
Praised for
- accessible location and connectivity
- lakefront setting and scenery
- appealing amenities on offer
Watch-outs
- unreasonable and frequently changing rules
- lift system malfunction and poor logic
- rude and unhelpful security staff
- unfair visitor parking practices and favoritism
convenient-locationelevator-problemsunresponsive-managementgood-amenities
Best for: People prioritising waterfront lifestyle and resort-style amenities over strict rule enforcement.
Think twice if: Security staff rudeness and unpredictable lift breakdowns are dealbreakers; visitor parking can be difficult.
Strengths
- Lakefront living with scenic views
- Multiple leisure facilities
- Accessible to transport and local areas
Worth knowing
- Six lifts often malfunction simultaneously or get stuck at upper floors
- Lifts regularly malfunction with 15-20 second door delays
- Security guards frequently assign parking spots far from entrances despite empty closer spaces
- Frequent changes to resident rules causing ongoing friction
What reviews say by service
- Serviced Residences
- Facilities attractive but management approach and maintenance issues frustrate residents.
- Pet-Friendly Buildings
- No review evidence on pet friendliness.
- Condominiums
- Lift system failures and restrictive parking rules create daily annoyance for residents.
How it compares
- Rated 3.9 against a 4.07 average across the 62 serviced residences businesses listed here.
- Has more Google reviews than 63% of the businesses in this directory.
How we scored this
Scoring Method Star rating 28
Review volume 98
Review recency 100
Review sentiment 45
Profile completeness 75
Verification 30
Rating breakdown
5
97
4
24
3
17
2
9
1
29
Common questions
- Can I drive guests easily?
- Security assigns visitor parking, often far from entrances. Residents report spots are marked full despite empty spaces nearby.
- What lifts are available?
- Six lifts serve the complex, but reviews note they malfunction frequently, get stuck at upper levels, and have slow door operation (15-20 seconds per stop).
Similar apartment complexes nearby
29 low data
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3.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Condominiums
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Plaza @ Kelana Jaya Residences
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Most residents praise the building's cleanliness and amenities, particularly the free pickleball court and pool overlooking MBPJ Stadium and Paradigm Mall. The location near Subang Airport and shopping malls draws praise, though one reviewer flagged broken basketball court lights.
CondominiumsServiced Residences